The Kimberley Way ‘Assured Quality Service training program is a free, basic entry-level training program designed to encourage all businesses across the Kimberley to strive for the very best in customer service delivery. All customer-focused businesses will benefit from this free training program.
The course covers the essentials of delivering quality customer service either face to face, by telephone, email and social media techniques for any industry so that customers have memorable experiences with every business they encounter as they visit, live and work in our wondrous region.
The program takes approximately 2 hours to complete, is aligned with national course content on this topic and is an industry recognised in the Kimberley region.
All course participants will be issued a certificate of attendance on completion and an accreditation sticker that can be proudly displayed at their workplace. Workbooks are available for those unable to access the internet and free, face to face facilitated workshop training will also be undertaken across the region throughout the year.
Kimberley Way Training Course will enhance your customer service delivery!
Contact Us for latest course dates and more information.